Club GH Elite

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At Gran Hotel Los Angeles, we reward your loyalty. Join our club and enjoy exclusive benefits!

Level Fidelity Plus Elite
Stays 0-5 stays* 5-15 stays* From 15 stays onwards*
Discount 6% 8% 10%
Late check-out X Until 2 pm** Until 6 pm**
Early check-in X X From 10 am**
Discount for Parque Warner X 10%-15% 10%-15%
Courtesy gift X X V

* Stays cannot be consecutive. There must be a two-day gap between them.

** Subject to availability

Terms and Conditions for Access to the Loyalty Club – Gran Hotel Los Ángeles(4 *)

1. Programme operation

The Gran Hotel Los Ángeles Loyalty Club is governed by these conditions. Benefits and services are subject to availability and may be modified or cancelled without prior notice. The hotel reserves the right to terminate the programme at any time.

By registering, you accept:

  • These programme conditions.

  • The Privacy Policy and Legal Notice of Gran Hotel Los Ángeles.

  • The use of your data solely for the proper provision of the club’s services.

2. Enrolment

  • Participation is free and available to anyone with legal capacity whose account has not been previously cancelled by the hotel.

  • Each customer may only hold one personal account, and benefits are non-transferable.

  • Enrolment is carried out via the form available on the hotel’s website.

3. Programme benefits

  • Exclusive Customer Rate: a minimum 6% discount when booking through the hotel’s official website (Mirai booking engine).

    • Cannot be combined with other offers or promotions.

4. Communications

Communications will be sent to the email address provided by the customer; it is the member’s responsibility to keep their details up to date.The hotel may send promotions and information related to the programme.

5. Cancellation or suspension

  • The customer may cancel their account at any time from their profile.

  • Gran Hotel Los Ángeles may cancel a customer’s participation if they:

    • Breach the regulations or these conditions.

    • Have outstanding payments.

    • Act inappropriately, fraudulently, or abusively.

  • Cancellation entails the immediate loss of benefits, with no right to financial compensation.

6. Programme modifications

Gran Hotel Los Ángeles may modify or limit the conditions and benefits of the programme at any time, as well as terminate it without prior notice.

7. Governing law

This programme is governed by Spanish law, and any dispute related to it shall be resolved exclusively in the courts of Madrid/Getafe.

8. Entire agreement

These conditions constitute the entire agreement between Gran Hotel Los Ángeles and the programme’s customers and supersede any prior information.